We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. ![]() It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday was an enjoyable one. The comments you made about your recent visit help us to understand how our guests experience their stay with us. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. Thank you again!įirst of all, we congratulate you on your wedding anniversary and we thank you for choosing our Secrets Cap Cana Resort & Spa hotel for such a special occasion. We are so grateful for our time at Secreta and loved every minute. Latin dancing can be intimidating for a lot of Americans. Get a live band that plays music besides Latin music every night or so-current hits, oldies, rock, so more people will get up and dance. Install hooks on the underside of the grass hits on the beach so people can hang out their stuff without getting it sandy. Have a few more clear and less sweet cocktails on the poolside menus-many of those drinks were just far too sweet and creamy and we did y always know what else to order. Revamp your desserts-your breads are fantastic, but the desserts are a bit bland. We have just a few suggestions-open Desires, makes no sense to keep that closed when guests and staff are interacting closely all day. (Get the hydrotherapy package-it’s a really neat experience!) Thank you Angelo, Coco Chanel, Diva, Smile, Ronny and Marilesi! We hope to see you all again someday. The spa was one of the best I’ve ever been too-so quiet and tranquil and very well designed. The amenities and grounds were stunning and our room was comfortable and had everything we needed. The staff was attentive and always “excellente” and saw to our every need. Secrets was a wonderful gift for me and my husband who stayed for four nights to celebrate our anniversary. Elizabeth H Social Media Manager Secrets Cap Cana Resort & Spa Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Thank you for your lovely comments regarding the service you received from Anibal, we will make sure to share your kind words as we know it will mean a great deal to him. ![]() Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.First of all, we congratulate you on your wedding and we thank you for choosing our Secrets Cap Cana Resort & Spa hotel for your honeymoon. Thank you for your lovely comments regarding the service you received from Peñel, we will make sure to share your kind words as we know it will mean a great deal to him. ![]() First of all, we congratulate you on your wedding and we thank you for choosing our Secrets Cap Cana Resort & Spa hotel for your honeymoon.
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