You didn’t ask me to make a backup of my preferences and post them to the ticket, I did it anyway because it’s good engineering practice.Ĭom. (10. It really doesn’t matter, failing to read a pref file should not make the product inoperable. Maybe the customer had to downgrade from WIP to a released version and the pref files are not backwards compatible. Maybe an older version of Rhino could write corrupt pref files. If the preferences file can’t be parsed, throw an error in the UI with some suggestions for the customer. Removing the preferences fixed the problem, so it probably IS a bug in Rhino that needs to be fixed. Open the Library, then open the 'Resources' folder. Right click on that installer app, and choose 'Show Package Contents'. The Catalina installer app (Install macOS Catalina) should be in your Applications folder. (See also, “why we don’t let engineers do customer support”.) Make sure it is formatted Mac OS Extended (journaled), and the partition Map is 'GUID'. An early 2009 iMac can be upgraded to El Capitan 10.11.6 but no later version. That is probably one of the lamest, not-our-fault responses you can give to a customer. FoxFifth Community+ 2023 Level 10 463,274 points 1:44 PM in response to hhou168 The model year of an iMac is available at Apple menu > About This Mac. I’ve written customer-facing software for a couple of decades now, if you put that in an internal bug report, I’d be responding to your manager, not to the bug. Als je ook het buildnummer wilt weten, klik je op het versienummer. Het venster dat wordt geopend, ziet er mogelijk anders uit dan in dit voorbeeld, maar het venster bevat altijd de macOS-naam gevolgd door het versienummer. OpenGL version: 2.1 NVIDIA-8.24.17 310.90.9.05f01 Kies in het Apple-menu in de linkerbovenhoek van het scherm de optie Over deze Mac. Processor: Intel Core2 Duo CPU P8600 2.40GHzĪpple Inc.: Bluetooth USB Host ControllerĪpple, Inc.: Apple Internal Keyboard / Trackpad
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